Return ~

& Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy.

Effective Date: September 17, 2023

At MoSkinLocker, customer satisfaction is important to us.

Return Eligibility

Due to hygiene and safety concerns, we cannot accept returns of:

  • Opened products

  • Used products

  • Tampered products

  • Products damaged due to customer misuse

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery.

Please provide:

  • Order number

  • Photos of the product

  • Photos of packaging and shipping label

Return Request Period

Return requests must be submitted within 14 days of delivery.

Refund Processing

Approved refunds will be issued to the original payment method.

Refund processing may take 5–10 business days depending on your financial institution.

Non-Refundable Charges

Shipping fees are non-refundable unless the return is due to our error or a defective product.

Contact

For return requests, contact:

Email: moskinlocker@gmail.com
Website: www.moskinlocker.com